Structured tracking

Create technical service ticket

Register your device, symptom and contact details. We will review your request and reply with next steps in under 2 business hours.

Clear diagnosisPhotos & evidenceWritten warranty

Tell us what your device needs

This form helps us classify priority, device type, and contact details without cluttering the page.

1

Tus Datos

2

¿Qué necesitas reparar?

3

Detalles del Problema

5

Agenda tu visita

Elige el día y horario aproximado en el que planeas traer tu equipo. Un técnico se pondrá en contacto contigo para confirmar detalles antes de tu visita.

Tu cita queda pendiente de confirmación. Un técnico se pondrá en contacto contigo para confirmar detalles antes de tu visita.

Política de diagnóstico técnicoEl diagnóstico cuesta desde $600 MXN. Normalmente toma de 8 horas a 2 días, según el tipo de falla y las pruebas necesarias; la reparación se cotiza antes y solo se hace con tu autorización.
Technical diagnosis

Diagnosis from $600 MXN

From $600 MXN diagnosis

  1. 1
    Book for free

    Nothing to pay to book. WhatsApp us or book online. Emergencies can come in without waiting for a regular appointment; message us first on WhatsApp or by email.

  2. 2
    Diagnosis in 8 hours to 2 days

    It depends on the type of fault and the tests it needs.

  3. 3
    Clear cost

    The technician confirms the exact diagnosis cost before starting. You get the written report and nothing is repaired without your approval.

  • The technician who repairs your device answers you directly, with WhatsApp updates and a ticket number at every step. Nothing is repaired without your approval.
  • Cracked screen, battery or charging port: we quote directly by model, no diagnosis needed.
  • 90-day written warranty against manufacturing defects on repairs with original parts. Generic parts carry no warranty after delivery: the device is handed over tested and working.
  • Read our Google reviews
Create ticket

Pixon PC registration offer: 30% off eligible labor

PIXON PCDigital offer30%off eligible labor
Online registrationPIXON REGISTRATION

Sign in before registering your device to apply the discount automatically to eligible service labor.

  • Device details saved
  • Service updates in your account
  • Written quote before repair
Sign in and create ticketCreate ticket without signing in

Valid only for eligible authorized service labor. Parts, transportation outside the base coverage area and third-party services are excluded. The benefit is confirmed after diagnosis.